Re: Finally done with Sony

Okay so here is an update.

I contacted Sony again to inform them that I knew they were fixing this problem for free for a lot of people. This time I got a, Jim, from Sony on the phone. He said that I was full of crap and that everyone who says they got it fixed for free out of warranty was a “flat out liar”. So he told me to either cough up the $149 or enjoy staring at my broken PS3.

Needless to say that I got his badge number, and spoke to his supervisor. That went alot better actually. However, I still paid $149 to have it fixed. I informed Sony that if they fix it again, then the new blu ray drive better be factory new and not a refurbished drive. He informed me since I am paying for a replacement that it would be a new drive. Thank God. However, I may not get my original 320gb hdd back since the screw is stripped and cannot be removed. They did that for me back in October and sent me my ps3 back with the new blu ray drive, so that i can get my hdd back.

I am still very irritated at Sony. Please……..samsung….make a console.