i too have had that freezing problem. Its very annoying.
Also, i get this stupid thing were i cant recieve messages. If i go to recieved messages, and try to delete them, it says error. Even if i only have 10 messages, it happens. Then, when they finally delete, it says “you have recieved a message”, and it is all the messages people sent me since the error. Its EXTREMELY annoying, and happens often. Some of my friends get the error too, so im not alone.
The organization thing would be awesome, but what we need is voice chat in-game. And Custom Soundtracks for EVERY game.